Shipping policy

SHIPPING RATES 
Shipping is done through our couriers Parcelforce. This may change from time to time. The rate charged for the shipping of your order is a one off £10 regardless of your weight and volume of your products as well as your location within UK. Scottish Highlands, Jersey and Northern Ireland incur an extra cost of £10. For orders outside UK all taxes, duties and VAT if applicable will defer and it will be the responsibility of the customer to pay these charges when the order arrives in their destination country. We also ship worldwide via our couriers.

FREE SHIPPING OVER £99
OUTRIVALS EQUIPMENT offers free shipping for orders over £99 for the UK. This is valid for online purchases only and cannot be used in conjunction with any other discount or promo.
Please note that the cost of the product must be over the value of £99 for the free shipping rule to apply. VAT is excluded from the overall cost of the order. The code will automatically apply if you qualify for free shipping. Orders are shipped via a standard delivery service of 2-3 working days unless an express service is picked. All orders purchased by 10am will be shipped the same working day. Any orders received after 10am will be shipped the next working day. Working days are Monday-Friday.

CLICK & COLLECT SERVICE
Click & Collect service is available. All Click and Collect purchases must be done prior to arranging collection with Outrivals. Address to collect from is;

OUTRIVALS EQUIPMENT
Access Self Storage Charlton
Unit 1, Meridian Estate, 20 Bugsby Way, London
SE7 7SF

ORDER TRACKING
If a tracking number is provided by the shipping courier, we will update your order with the tracking information.